IT IS IDEAL THAT YOU GET IN TOUCH WITH US AT LEAST 2 TO 3 WEEKS PRIOR TO THE MOVE DATE, THIS WILL ALLOW YOU TO PLAN YOUR MOVE PROPERLY AND AVOID ANY SURPRISES LATER.YOU CAN GET IN TOUCH WITH US BY DROPPING A MAIL, TEXTING ON WHAT’S APP OR BY EVEN SIMPLY A CALL
PRE MOVE SURVEYWE CAN SCHEDULE A PRE-MOVE SURVEY AND CONSULTATION AT YOUR RESIDENCE OR OFFICE TO ASCERTAIN THE SIZE OF THE MOVE, TO UNDERSTAND YOUR PRECISE MOVING REQUIREMENTS AND ALSO TO MAKE NOTE OF ANY SPECIAL CONSIDERATIONS THAT MAY BE INVOLVED IN THE PROCESS. OUR CONSULTANT WILL ALSO EDUCATE YOU ON THE ENTIRE MOVE PROCESS.
QUOTATIONBASED ON THE PRE MOVE SURVEY ASSESSMENT, WE OFFER A EXCLUSIVE SERVICE PROPOSAL THAT COVERS YOUR REQUIREMENTS IN THE MOST COST EFFECTIVE MANNER POSSIBLE.
OFFER CONFIRMATIONONCE YOU AGREE AND APPROVE THE PROPOSAL SENT,ALL YOU NEED TO DO IS SEND US A SIGNED COPY OF THE QUOTE MENTIONING THE REQUIRED DATES FOR PACKING AND THE TOTAL DECLARED VALUE FOR THE INSURANCE COVER.
CUSTOMER SERVICE AND COORDINATIONAFTER YOUR MOVE IS CONFIRMED TO OUR CARE, WE WILL ASSIGN A DEDICATED CUSTOMER SERVICE PROFESSIONAL WHO WILL MANAGE THE ENTIRE END TO END PROCESS FROM SCHEDULING YOUR PACK DATES TILL DELIVERY AT DESTINATION